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AllCare

AllCare

Family Nursing Management App

THE PROBLEM

Family members who nurse
a parent find it difficult to care for them.

Family members who nurse a parent find it difficult to care for them.

CAUSES OF THE PROBLEM

Multitasking

Managing Multiple Agencies and Responsibilities for Elderly Parents is overwhelming

Bureaucracy

complex bureaucracy, fragmented services, and inefficient communication among agencies

Single burden, not shared

Lack of financial support, open communication, workplace flexibility

IMPLICATIONS

1.

Damage to the daily routine

2.

Worry about patient who may not be treated properly

3.

Neglect of their own family

4.

Multiple financial expenses

5.

Absence from work

MARKET RESEARCH

The research included experiences with direct competitor Apps and related services.

The research included experiences with direct competitor Apps and related services.

Nursing care
Apps

Groups planning Apps

Communication Apps

RESEARCH INSIGHT

How do competitors lead users to register and invite the first member?

How do competitors lead users to register and invite the first member?

The onboarding process should be personalized, incorporating the patient's name and status to tailor the content from the very beginning of use

Short and simple Onboarding

The onboarding process should be personalized, incorporating the patient's name and status to tailor the content from the very beginning of use

Organize tasks into categories based on their functionality and priority, ensuring a clear and clean presentation

Organize tasks into categories based on their functionality

Organize tasks into categories based on their functionality and priority, ensuring a clear and clean presentation

For instance, solutions for completing paid tasks and accessing contact details of doctors within the application without needing to exit

Using features and tools to address care needs

For instance, solutions for completing paid tasks and accessing contact details of doctors within the application without needing to exit

With the App’s features by using chat, task tracking real-time updates

Create a need to stay updated

With the App’s features by using chat, task tracking real-time updates

USER RESEARCH

In the user study, we interviewed ten participants who care for elderly or other relatives.

In the user study, we interviewed ten participants who care for elderly or other relatives.

Target Audience Personas

Target Audience Personas

I have created these personas based on findings from the interviews:

I have created these personas based on findings from the interviews:

Etti Feldman, 59

Took care of her mother during her illness

“The family members were too busy to make time for the tasks, and I don't think they were fully aware of how much responsibility was falling on me.”

Jan, 35

Took care of his father who had Parkinson's disease

“The hardest part was that I didn't have time to update my family on the tasks that needed to be done, so I had to do everything myself.”

Marieke De Vries, 42

who cares for her mother, a heart patient

"The most challenging aspect is handling the medication, the persistent anxiety about what to administer and when, and whether the caregiver will remember all of this."

USER RESEARCH INSIGHTS

USER RESEARCH INSIGHTS

What really matters to the users

What really matters to the users

1.

1.

Real time updates

Real time updates

Updating with the App’s features by using chat, task tracking real-time updates

Updating with the App’s features by using chat, task tracking real-time updates

2.

2.

Offering incentives for inviting members, such as unlocking a premium feature

Promote teamwork, volunteering, and positive feedback

Offering incentives for inviting members, such as unlocking a premium feature

3.

3.

Place unassigned tasks in a noticeable area with a clear, primary button for assigning them.

Simplify updating assignments and task's tracking

Place unassigned tasks in a noticeable area with a clear, primary button for assigning them.

4.

4.

Display the group members workload distribution prominently on the main screen

Equal distribution of group tasks

Display the group members workload distribution prominently on the main screen

THE SOLUTION

An app for easy task management, family communication, and fair workload distribution.

INFORMATION ARCHITECTURE

User story

User story

As a Family Nursing App , I want to encourage usersto keep using the App, volunteer for daily tasks, and invite more members.

As a Family Nursing App, I want to encourage users to keep using the App on, volunteer for daily tasks, and invite more members.

WIREFRAMES

User Flows - First use

User Flows - First use

I designed a concise and personalized onboarding user flow, assigned and managed upcoming tasks, tracked task completion, and provided updates on the main page

I designed a concise and personalized onboarding user flow, assigned and managed upcoming tasks, tracked task completion, and provided updates on the main page

View PDF

LANDING PAGE

Quick and easy onboarding

ONBOARDING

Inviting family members is easy

HOME PAGE

A detailed and clear task page

Shows the distribution of the of each family member

SEARCH RESULT

Using AI to simplify family tasks

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